Payment & Billing
How do I pay for my order?
YellowPrint is practicing prepaid system. In order to join as YellowPrint Authorised Dealer, you need to deposit at least RM100 into your ePrinting account as your cash advance to begin with.
Each time you make an order, the payment for it will be deducted from the cash advance in your ePrinting account. Therefore you must have sufficient funds in your account to pay for your order. You may top-up/reload your account anytime.
How do I reload my ePrinting account?
For Cash Deposit, 3rd Party Funds Transfer or cheque, please bank in or make cheque payable to New Design and printing sdn bhd:
Maybank, account number 512026621002
Please upload your bank in slip via your ePrinting account.
What is the recommended amount to reload into My YellowPrint.my Account?
There is no minimum reload amount. Extra charges for banking fees (if required) is to be borne by the Dealer.
What is the purpose of cash advance?
Cash Advance serves as advance payment for your future orders. Each time you make an order, payment for it will be deducted from the cash advance in your account. You can reload your account whenever necessary.
Will I get an official receipt for my reload?
You will be issued a receipt for every payment you make.
Will I get any invoice for my order? And how will I get it?
You will be issued an invoice for orders that are sent on a same day. It will be sent to you along with your goods. You can also track your order and print your monthly statement by accessing your using your main account after you have login to ePrinting Solution.
Will Yellowprint.my invoice my customers?
Yellowprint.my only deals directly with Dealers. As such, we will only issue invoices to you and not to your customers.
How do I report a billing error to Yellowprint.my?
Compose a Ycare message in order to report the error. Describe the problem to us and we will get back to you as soon as possible.